This Privacy Policy explains what personal data 1031 collects from players in the Philippines, how it is used, stored, and protected, and what rights you have over your information. By registering an account, you acknowledge and accept the practices described here.
Last updated: 2025. This policy applies to all players accessing the 1031 platform from the Philippines or any other location where the platform is available.
When you register an account with 1031, we collect personal details including your full name, date of birth, mobile number, and email address. If you make a deposit or withdrawal, we also collect transaction records and the payment method details you provide, such as your GCash-linked mobile number. We automatically collect technical data when you use the platform, including your device type, operating system, browser, IP address, and pages visited. This technical data helps us maintain platform security, diagnose issues, and improve the mobile experience for Filipino players. We may also collect location data at a country level to verify eligibility and comply with applicable laws. We do not collect more information than is necessary for the purposes described in this policy.
Your personal data is used to create and manage your 1031 account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with applicable regulations. We use your contact details to send you account-related communications such as transaction confirmations, security alerts, and important policy updates. Technical data is used to maintain platform performance, detect and prevent fraud, and ensure a secure experience for all registered members. We do not use your data to make automated decisions that significantly affect you without human review. If you have opted in to receive promotional communications, we may use your contact details to inform you of relevant platform features — you may opt out at any time by contacting our support team.
1031 does not sell your personal data to third parties. We share your information only with trusted service providers who assist us in operating the platform, including payment processors such as GCash, identity verification partners, and hosting infrastructure providers. All third-party providers are contractually required to handle your data securely and to use it solely for the purpose for which it was shared. We may disclose your data to Philippine government authorities or regulators if required by law, court order, or lawful regulatory request. In the event of a business transfer, merger, or acquisition, your personal data may be transferred to a successor entity, and you will be notified of any such change in advance where reasonably practicable.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Account records and transaction histories are kept for a minimum period as required under applicable Philippine laws and regulations. If you request account closure, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law. Technical logs and security records may be retained for a shorter period sufficient to detect and investigate any suspicious activity. Once the applicable retention period expires, your data is securely deleted or irreversibly anonymised so that it can no longer identify you.
1031 uses industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel on a need-to-know basis. We conduct regular reviews of our security practices and update them in response to emerging threats. Payment data is handled by certified payment processors and is not stored in full on our servers. Despite these measures, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your 1031 account and to keep your login credentials confidential at all times.
The 1031 platform uses essential cookies to maintain your login session and ensure the platform functions correctly on your device. We may also use analytics cookies to understand how players interact with the platform, which helps us improve navigation, page performance, and mobile responsiveness for Filipino users. We do not use advertising or third-party tracking cookies for the purpose of serving targeted ads on external websites. You can manage cookie preferences through your browser settings; however, disabling essential cookies may affect your ability to log in or use certain platform features. By continuing to use the platform, you consent to our use of cookies as described in this section.
As a registered player, you have the right to request access to the personal data we hold about you and to receive a copy in a readable format. You may also request correction of any inaccurate or incomplete information we hold, and we will action such requests promptly. If you wish to have your account and associated data deleted, you may submit a request through our support channels, subject to any legal retention requirements that apply. You have the right to withdraw consent for non-essential data processing at any time without affecting the lawfulness of processing carried out prior to withdrawal. If you believe your data rights have not been respected, you may raise a complaint with the relevant Philippine data protection authority. We are committed to resolving any data-related concerns in a fair and timely manner.
The 1031 platform is strictly intended for adults aged 21 and above in accordance with Philippine gaming regulations. We do not knowingly collect personal data from minors, and any account found to have been registered by a person under the minimum age will be closed and associated data deleted. If you believe a minor has registered an account, please contact our support team immediately so we can investigate and take appropriate action. Parents and guardians are encouraged to use available parental control tools on shared devices to prevent underage access to online gaming platforms.
1031 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players through their account contact details or by displaying a notice on the platform prior to the change taking effect. Continued use of the platform after a policy update constitutes acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we handle your personal data. If you have questions about any aspect of this Privacy Policy, please visit our FAQ page or review our Terms and Conditions for further information about your rights and obligations as a 1031 member.
Our FAQ page covers the most common questions from Filipino players about account management, payments, and platform rules. You can also visit our Responsible Gaming page to learn about the tools available to help you stay in control.